Legal

Terms of Service

Effective: August 9, 2026

1. Agreement

These Terms of Service (the “Terms”) govern your access to and use of Recordd (the “Service”), provided by the operator of recordd.co (“we”, “us”, or “Recordd”). By creating an account or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old (or the minimum age in your jurisdiction, whichever is higher) to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Acceptable use and consent to record

You are responsible for using the Service lawfully. Recording laws vary widely — some jurisdictions require the consent of every party to a conversation (“all-party consent”), others require only one party. You are solely responsible for understanding and complying with the laws that apply to you and to anyone you record. When in doubt, tell people you are recording and get their permission.

You may not use the Service to:

  • Record any person without the consent required by law.
  • Harass, threaten, defame, or harm any person or to violate any person’s privacy or publicity rights.
  • Violate any law, regulation, or third-party right (including intellectual-property rights).
  • Distribute malware, attempt to disrupt the Service, probe for vulnerabilities without permission, or otherwise interfere with the Service or other users.
  • Reverse-engineer, decompile, or attempt to extract source code from the Service, except where such restriction is prohibited by applicable law.
  • Resell, sublicense, or commercially redistribute access to the Service without our written permission.

4. Your content

You retain all rights in the audio, transcripts, notes, people data, and other content you create or upload to the Service (“Your Content”). Recordd does not claim ownership of Your Content.

You grant Recordd a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, transcribe, summarize, and otherwise use Your Content strictly to provide the Service to you, including the features you have requested (such as AI-generated titles, summaries, action items, and chat). This license terminates when you delete Your Content or your account, except where we are legally required to retain a copy.

We do not use Your Content to train machine-learning models, ours or any third party’s.

5. Accounts and security

You are responsible for safeguarding your account credentials and for activity that occurs under your account. Notify us promptly at security@recordd.co if you suspect unauthorized access.

6. Plans, billing, and trials

The Service offers a free tier and paid Pro subscription plans (weekly and annual). Paid plans renew automatically on the cadence you selected at the price displayed at the time of purchase. Because Recordd is distributed through the Apple App Store and Mac App Store, subscriptions are billed and managed by Apple.

Cancellation. You can cancel at any time through your Apple subscription settings:

  • iPhone: Settings → your name → Subscriptions → Recordd.
  • Mac: App Store → your account → Manage Subscriptions.

Cancellation stops future renewals; it does not retroactively refund prior periods, except as required by law or Apple’s policies.

Refunds. Refunds are handled by Apple. To request one, visit reportaproblem.apple.com and select the Recordd purchase.

Free trials. If a plan offers a free trial (the annual plan currently offers a 7-day trial), the trial converts to a paid subscription at the end of the trial period unless you cancel before the trial ends.

7. Service availability and changes

We work to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may add, modify, or remove features over time. We will provide reasonable notice of material changes that adversely affect your use of the Service.

8. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if your use of the Service creates risk for us or other users, or as required by law. We will give you reasonable notice where practical.

On termination, your right to use the Service ends and Your Content will be deleted on the schedule described in the Privacy Policy, subject to legal retention requirements.

9. Third-party services

The Service integrates with third parties (e.g. calendar providers, payment processors, AI subprocessors). Your use of those third parties is governed by their own terms; we are not responsible for their availability, accuracy, or practices.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT TRANSCRIPTS AND AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE. ALWAYS KEEP INDEPENDENT COPIES OF RECORDINGS YOU CANNOT AFFORD TO LOSE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECORDD AND ITS OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD 50.

12. Indemnification

You will indemnify and hold Recordd harmless from any third-party claim arising out of your use of the Service in violation of these Terms or applicable law, including any claim that a recording you created infringed a third party’s privacy, publicity, or consent rights.

13. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which Recordd is established, excluding conflict-of-law principles. Disputes will be resolved exclusively in the competent courts of that jurisdiction, unless mandatory consumer-protection laws in your jurisdiction provide otherwise.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new effective date and, for material changes, notify you in-app or by email. Your continued use of the Service after the effective date constitutes acceptance.

15. Miscellaneous

These Terms are the entire agreement between you and Recordd regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a corporate transaction.

16. Contact

Questions about these Terms: support@recordd.co.